Book an online video consultation and try your frames at home
During these tough COVID19-times we are here for you and want to help you in your search for new glasses. If you want to be sure you make the right Odette choice, you can use our online video consultation in combination with our home try-on. You can also try your frames in a store.
How it works
Step 1 - Online video consultation
Our eyewear stylist will help you out with personal advice, during an consultation on FaceTime.
Step 2 - Home try-on
Chosen some nice frames? With our premium home try-on service, you can try your favourate 3 frames at home. We ask you to pay a deposit of €250 and we’ll send your selection to you. It’s as easy as that!
Once the glasses arrive you have five days to try, look, and feel. Ask your family, girlfriends or homies – digital off course - for their honest opinion! During these days we suggest you to FaceTime us again for a professional opinion and some more stylish tips!
When you have found your perfect match, you send us back the frames you don’t want to keep with the return label you find in our shipment.
We’ll send you an email with all the information we need and you will receive your invoice. If the total price of your selection is less than €250 we will refund you.
Trying optical glasses?
When you have found your perfect match, you send us all 3 back back – with the return label you found in our shipment - including your beloved Odette! No worries it will return to you in a perfect state and with adapted lenses provided by us or by a participating Odette Lunettes optician.
We’ll send you an email with all the information we need and make everything ready for you order. We will make sure you have your Odette as soon as possible! We are doing our best to find the fastest way to deliver your Odettes with the limitations due to corona.
Didn't find a match
What a pity. Please send us the 3 frames back with the return label we included in the first shipment. We will refund you the €250 deposit you made after we received the frames back at our office in perfect state.
I live in… can I use this too?
If you live in Belgium or The Netherlands, you can try out the FaceTime consult and the Home try-on. If not, contact us, we will give you some advice anyway, no hesitation!
Besides my glasses, what do I receive when I order a Home try-on?
You will receive a typical Odette package with your 3 chosen glasses. This package is also resealable and can be returned afterward. This also includes your return label which you send with the return shipment. Don’t forget this one!
The package includes an Odette etui in case you don’t want to resend us the frame you chose but want to keep it without extra service necessary.
You also find a document you can fill in if you chose a frame you’d like with prescription sun lenses. Please fill this in with all the information requested so we can make everything in order for your prescripted lenses. In that case you have to send us back all the 3 frames – also the 1 you selected – so we can make sure the right lenses will be put in the frame.