You have the right to cancel the agreement within fourteen days without giving any reasons. For returns after the exercising of a right of cancellation or as a result of defects, the customer is requested to proceed as follows: Please send your return enquiry including a description of the defect or a statement of your request for cancellation to firstname.lastname@example.org
The product must be packaged in the original packaging (this shall only apply in case of cancellation in due time), the original shipping packaging or similar damage- resistant packaging, so that the original packaging of the product is not damaged. All of the product parts must be included. The package may be returned from any post office branch to this given recipient address: Odette Lunettes, Meir 85, 2000 Antwerpen.